Web-Est is pleased to announce that we are now providing Technical Support between the hours of 8:30 AM EST to 8:00 PM EST, Monday through Friday. This change comes at the effort of hard working Web-Est staff to provide our West Coast customers with technical support throughout their work day. This service continues to come at no expense to our customers.

Oldsmar FL.  Auto collision repair software provider Web-Est has added "live chat" customer service throughout the product. The live chat program recently concluded a testing period with high-marks from customer feedback. The new feature enables the subscribers to request help from any page within the collision estimating program.

"Web-Est is focused on finding ways to make service faster and easier for our customers. This innovation assists us in furthering our goal to become known as the best customer service organization on our industry," stated Eric Seidel, President/CEO.  He goes on to say, "When a user has a question or needs assistance while working in the program, they click the "Web-Est Live" chat button and based on the page the request comes from, we're able to instantly route that user to the skilled person who can respond immediately, it eliminates the need for the user to stop what they are doing and call in with their question, the user can get help on the spot and continue on working."

Web-Est recently has expanded the investment into their body shop software for the year 2011. The company began the highly focused improvement plan based on customer survey results conducted in the 4th quarter of 2010.

Oldsmar Florida. Web-Est LLC, provider of an online auto collsion estimating program, has announced its product ability to integrate into CollisionLink, the leading Original Equipment (OE) parts procurement solution from OEConnection LLC. With the rollout of its latest product update, released early last week, OEConnection has established seamless integration between the Web-Est collision estimating software product and CollisionLink.

Web-Est body shop customers are now able to send their auto collision estimates electronically to their respective OE parts suppliers. CollisionLink automatically scrubs the data by VIN and verifies every part on the estimate, allowing dealerships to respond with greater speed and accuracy. In addition to extending the CollisionLink core value proposition of reduced returns, improved accuracy and improved customer satisfaction, the integrated solution will help Web-Est customers take advantage of automaker parts programs. These programs are designed to help shops utilize more OE parts instead of aftermarket. Today, CollisionLink administers competitive parts marketing programs on behalf of Ford, GM, Chrysler, Nissan, Honda, and Volkswagen.

Eric Seidel, Web-Est CEO/President stated, "We are very excited to have the parts ordering integration between our auto collision estimating system and CollisionLink." Seidel continued "This integration provides our customers with yet another powerful, time-saving benefit within the Web-Est product. Using CollisionLink, our shops have the opportunity to streamline their OE parts ordering processes and better serve their customers."

Mark Tomasetti, Sr. Vice President & Chief Commercial Officer of OEConnection added, "The integration with Web-Est represents an important partnership for OEConnection and our CollsionLink product team. Most importantly, it will help body shops improve their parts ordering efficiency and accuracy so that they can repair cars faster and more economically."

Web-Est posted a new blog to their website called "Craftsmen's Corner" which will be specifically designed for all auto body shops to submit their work to the Web-Est community which they wish to show case.

Oldsmar, FL (PRWEB) February 24, 2011 -- Web-Est announced a new blog to their website called "Craftsmen's Corner." The new blog is going to serve as a medium for all auto body shops to show case the work they complete in their garage. "Craftsmen's Corner" will post any before and after pictures of the jobs auto body shops submit for posting to the website which they wish to share with the Web-Est community. "We believe that auto body technicians are professionals that take pride in their work. This new blog is specifically for those professionals." You can see the full post on their home page at www.web-est.com

Oldsmar, FL - Web-Est posts an article with more instructions on what to look for in a website as shops look to build their presence online. The article is an effort to offer some guidance on what to stay away from in a website. "Alot of times people just throw things on their site and hope it sticks," said JR Seidel, Director of Internet Marketing. "We're emphasizing these points on website building so shops sites can be a more efficient tool for their business." You can view the full article by visiting the Auto Body Marketing Blog.

Oldsmar, FL- Web-Est recently posted an article offering auto body shops some basic guidelines when constructing a new website. "A business cannot market itself online without a website," says Director of Internet Marketing, JR Seidel. "We speak to many customers who don't have a site and we let them know that marketing online just can't be done without an effective website. Our hope is to offer some direction on what is proven to be effective in terms of how that medium should be built." To learn more, click here and visit the Web-Est Auto Body Marketing Blog.

Oldsmar, FL (PRWEB) October 21, 2010 --

Web-Est announces the release of its Video Training Library. The new library contains videos that will permit Web-Est users to obtain answers to their questions more efficiently, while better assisting new customers in training. The library now holds videos on use of the Web-Est collision estimating software, in both English and Spanish, as well as tools to better market an auto body shop. You can visit the Video Training Library by clicking here.

Oldsmar, FL (PRWEB) July 26, 2010

Web-Est recently published training on using their collision estimating software on the Apple iPad. The release of the new training is a part of their effort to promote the capabilities of their collision estimating software on mobile devices. Already averaging over 500 mobile visitors per week, Web-Est President and CEO Eric Seidel said that these functionalities represent the next phase in the auto estimating market. "The innovation of mobile device platforms has created an opportunity for auto body shops and auto appraisers to take their work on the road with them in a much more efficient way," said Mr. Seidel. "Having our entire auto estimating database online makes estimating the damage of vehicles that much easier for them." The new Web-Est training on the iPad can be viewed on their website on their Mobile Estimating page.

April 9, 2010

Oldsmar, FL -- Web-Est announced the compatibility of Web-Est's auto repair collision estimating software and Apple's® new iPad. Unlike other leading estimating software products in the market, the Web-Est estimating software product has full functionality with the new iPad.

"Imagine being out in the field writing an estimate while wirelessly connected to your estimating software or standing outside a collision repair shop being able to use the new iPad tablet, the two products makes it possible." Seidel continued "Since Web-Est works with Apple's Safari Browser and operates on an online platform it makes writing estimates wireless easy and at under a $1000 for the iPad and $99 a month for Web-Est it makes it affordable."

Common collision estimating programs require the product to be down loaded onto the users local computer, unfortunately none of these brands will work with Apple's® Safari browser or the iPad. Web-Est's body shop software works without any technical problems due the product being web based. Using a light weight iPad with Web-Est's online auto collision estimating software is also ideal for CAT claims and hail damage events. While the iPad will not support a download directly to the tablet, a one-time $7.00 iPad application enables the faxing, sharing or emailing of a Web-est completed estimate to any location around the world.

March 29, 2010

Oldsmar, FL -- Web-Est, LLC released Auto Parts Connect, a new program designed to aggressively expand data feeds from auto collision parts providers, making access for auto body shops much easier. The data will be integrated into Web-Est's online estimating platform used by over 1,200 small to mid size body shops nation-wide. Part providers can participate in Auto Parts Connect free of charge, but must provide data in an industry format and are responsible for submitting monthly updates or can provide real-time updates depending on their IT capabilities.

An expanded version of the program, Auto Parts Connect Plus is expected at the end of the year, which will enable Web-Est users to programmatically place a parts order with qualified vendors. Qualifying vendors are required to provide discounts to Web-Est users and will pay an administrative transaction fee.

"Auto Parts Connect and Auto Parts Connect Plus are expected to create savings for parts vendors and Web-Est collision estimating software users alike" said CEO/President, Eric Seidel. "Taking advantage of real-tim e ordering of parts eliminates manual steps, we expect to pass these savings on to our Web-Est customer base."

A full description of Web-Est's new program can be viewed at Web-Est's Auto Parts Connect page.